Closing the Loop: Evaluating Your Key Scholarly Communication Programs and Services

Many libraries have been operating scholarly communication programs or providing scholarly communication services for several years. We have identified what is important to our communities. We have thought strategically about what services we might best offer. We have discussed how we might organize ourselves to deliver those services. How can we maximize the impact of the scholarly communication programs and services we offer? How do we know we’ve achieved our intended outcomes for our target audiences? What tools can help us begin to measure those outcomes?

This half-day workshop, by the ARL/ACRL Institute on Scholarly Communication (ISC) as part of the Library Assessment Conference on August 7, 2014, in Seattle, WA, will provide participants with basic evaluation concepts and frameworks, introduce the vocabulary of evaluation, and suggest a step-by-step process for creating and implementing one’s own logic models or theory of change. Examples will be drawn from both the field of academic and research libraries and the wider nonprofit sector, to help attendees understand the broader concepts behind specific measurement tools. In the tradition of other ISC events, this workshop will emphasize active participatory learning and hands-on work. The session is appropriate both for those with some experience in program evaluation and those who are new to it.

Throughout the workshop, participants will have structured opportunities to reflect on how to apply what they are learning to scholarly communication program evaluation within their own institution, to share information and test ideas with other workshop participants, and to begin developing skills that can be used for program evaluation for activities in addition to scholarly communication.

As a result of attending this workshop, participants will:

  • Gain an understanding of basic evaluation concepts and frameworks
  • Become familiar with evaluation vocabulary and logic models
  • Begin to apply evaluation concepts to their own institutional scholarly communication programs

About the Facilitator

Catherine Brown joined the Chicago Public Library Foundation as its chief operating officer in 2013. She has more than 25 years of experience across the nonprofit sector in fund-raising, grant making, program design and evaluation, strategic planning, and internal and external communications. She created and ran her consulting practice Integrative Solutions from 2010 to 2013. From 1994 until 2010, Brown held positions of increasing responsibility at the McCormick Foundation, one of Chicago’s largest public charities. Prior to joining the foundation, she was the director of individual giving at the Lincoln Park Zoological Society in Chicago. Brown serves on the boards of Friends of Writers and the Center for New Community.

More Information and Registration

The workshop is being underwritten by the ARL/ACRL Institute on Scholarly Communication and being offered in conjunction with the Library Assessment Conference in Seattle, Washington. Registration for the conference is not required to register for the workshop.

Date & Time: Thursday, August 7, 2014, 8:30 a.m.—12:30 p.m.
Location: Seattle, Washington
Fee: $80
Registration will close on July 6, 2014, unless the workshop fills earlier.
To register for the workshop only, please send an e-mail to
To register for the conference and workshop, visit the Library Assessment Conference website.