Everyone wants to provide exceptional chat reference services, and SMU Libraries has exceeded expectations. Since it’s the initial touch point for library services, we provide exemplary interactions by employing a distributed model for our Ask Us service, meaning library staff across our Libraries work together to respond to queries.
Call for Proposals: The ACRL University Libraries Section Current Topics Discussion Group will host one or two virtual presentations in Spring 2023. We invite proposals for either lightning talks (10-15 minutes) or full session talks (30-45 minutes). Presentations should be focused on issues and problems of current interest to university libraries and librarians.